Top Quality Window Cleaning
Based in Thanet. Serving Homes in and around Thanet and businesses around Kent.
On every visit we will clean your windows, doors, frames, sills. We clean windows all year round, in all weather & use the latest technology hot water-fed pole system which means we can stay up to date with your scheduled cleans throughout the year. The investments we have made in our systems, along with fully trained staff give us the confidence to leave all our customers in Kent with a 100% satisfaction guarantee. If for any reason you are not happy with the results of a clean or service we will return and rectify any issue immediately.
Frequently Asked Questions
Q: How often do you clean the windows?
The majority of our domestic window cleaning customers are cleaned on a 4 weekly rota for optimal results, although we do also offer 8 & 12 weekly cleans as well as one-off cleans. For larger commercial window cleaning we can accommodate the schedule you require.
Q: Water on my windows
After each clean your windows will be left wet and will need a short time to dry before leaving your windows sparkling. We do not use ordinary tap water, we use special purified water that has had all contaminates removed. Our clean will remove all dirt and the pure water left on your windows will evaporate and turn to gas, leaving you with a spot free finish. The water fed pole method of cleaning allows us to clean your frames and sills at the same time as well as being able to reach hard to access windows up to 50ft high safely from ground level. We are confident in our systems and leave all customers with a satisfaction guarantee.
Q: How do I know when you’re coming next?
A: We offer a an automated text reminder the night before each visit on request however the majority of our regular customers do not request notice as we keep to scheduled cleans. For commercial window cleaning customers who need to make arrangements with staff or residents we keep you up to date via email or telephone prior to the clean where necessary. We are also happy to deal with residents directly if it makes the process easier. We may at times be plus or minus a day or two if we need to re-order our database but will always give prior notice.
Q: What payment methods do you accept?
A: We do not collect payment out of hours so there are no unwanted knocks at the door in the evenings or weekends. We accept cash on the day, cheque in the post or online bank transfer. After each clean we will leave a payment slip or send an invoice at your request with all the details you need to make payment. We do please ask you reference all payments with your address so we know where they have come from.
We also offer Go-Cardless: We will leave a slip with payment details after each clean as usual but to save you time and remembering to make payments we have a system called Go-cardless which acts the same way as a Direct debit. Money is only called for once your clean has been completed and marked off on our system. You will receive emailed confirmation of this each time money has been called for. This takes around 3-5 minutes for initial set up then continues automatically thereafter.
Here is the link should you choose this method of payment
Q: How do I stop your service?
If you choose to terminate our service due to change in circumstances or moving home then all we ask is for you to contact us in advance of your next clean. All our details can be found on our payment slips or invoices sent after every clean.
This is great, professional business. A quick response to our phone call for a quote on cleaning our guttering, job done a few days later for a good price. Would recommend them.
It was refreshing to see the window cleaners turn up professionally dressed and do a great job. The windows hadn't been done properly for a year or so and they went the extra mile and cleaned all the sills and UPVC.
Such a fast service! Emailed enquiry for a quote which was then done the same day, and then they arrived the following morning and cleaned my windows! Would recommend!
I thoroughly recommend Lighthouse Window Cleaning and cannot sing their praises enough. The guys from Lighthouse clean all the areas every month to a brilliant standard. They are very reliable, efficient, friendly and get on with the job.